Working with Janine since 2021, our team of expert associates have over 50 years of exposure, experience and skill in handling even the most complex of ASB cases. Dedicated to supporting organisations just like yours with up to date, relevant and helpful support to upskill practitioners and improve outcomes in the community.
Meet The Team
Our team is a professional and specialised group of experts who offer reliable solutions for individuals, organisations, and communities dealing with anti-social behaviour. Our team provides expert advice and support, implementing the latest strategies and applying best practices to create long-term solutions. We strive for collaborative efforts to produce a more positive and productive community. Our team takes pride in utilising evidence-based and tailored approaches to address the unique needs of our clients. Together, we can achieve a more supportive and collaborative community while addressing the challenging faced by ASB practitioners.
Lead Associate for Local Authority
Andrew is a Local Authority Anti-Social Behaviour Team Manager with 22 years’ experience in Local Government. The majority of that time has been spent in Housing or, ASB roles. After designing and implementing an ASB Prevention Team, he spent a number of years as a frontline caseworker; before leaving to manage projects for Birmingham City Council and returning in 2018 to manage his former team.
Andrew holds a BA Hons in Professional Housing Studies from BCU, also obtaining the Chartered Institute of Housing (CIH) prize for best student in 2010. Andrew’s career has been predominantly public service focused, having worked in local government since the age of 20.
Since 2010 Andrew has also been a serving officer in the Special Constabulary of West Midlands Police, currently working as a special sergeant. Andrew participated in operations across the region and received several Awards’ for service above and beyond expectations throughout this time.
Lead Associate for Local Authority (Housing)
Rochelle has worked within the housing sector in Westminster for almost ten years, with the majority of this time specialising in ASB.
She started as an apprentice in the housing world where she developed a passion for helping victims of ASB. After two years as a housing officer, Rochelle worked as an ASB case officer for three years across the heart of Westminster, stretching from Soho and Covent Garden to Pimlico, she then transferred to West London, where shortly after she was promoted to a team leader position of a newly created specialist ASB team. In under 12 months, Rochelle was given the opportunity to act up as the ASB services manager of a team of eight ASB case officers and two ASB team leaders covering ASB cases across 27,000 homes and has been in the role for several years.
Rochelle and her team work extensively with partners and agencies across Westminster and other London boroughs tackling gang violence in some of the most deprived estates. Rochelle’s team was the first to get an estate-wide injunction in the borough, and have since gained several more.
Rochelle specialises in tenancy-related ASB and has experience in managing her own cases, but also leading and supporting her team to review cases, problem solve, assess tenancy agreements and breaches, and explore all options open to them, including the powers within the ASB, Crime and Policing act 2014.
Lead Associate for Harm Centred Practices
Sharon Murphy is an experienced community safety specialist. She works closely with the Police, mental health services, substance misuse partners, children’s & adult services, to name but a few, successfully delivering training and guidance on the use of the ASB, Crime & Policing Act 2014. She has implemented PSPOs; applied for countless Injunctions, including at the High Court; Closure Orders, full and partial, chaired the Risk & Vulnerability Panel, the borough wide ASB forum & the Community Trigger panel.
Sharon managed a team who were POP award finalists 2 years running. She was also awarded a Met Police Borough Commander Commendation in 2019, for her efforts in tackling ASB and crime.
Sharon has particular experience and interest in putting the needs of victims first and adopting a harm centred approach to ASB. She delivers foundation level training that ensures practitioners are provided the tools and knowledge needed to embed this approach within their casework.
Lead Associate for Housing
Emma Standing is a practicing frontline Tenancy Enforcement and ASB Officer for a housing association and has worked in the social housing sector specialising in ASB for 15 years. She has also spent time serving as a Special Constable working in the community on response tackling crime and ASB.
Emma has practical experience of ASB case management and has a broad knowledge and experience of using the tools and powers available to the social housing sector from the ASB, Crime and Policing Act 2014.
She has also vast experience in supporting victims and witnesses of ASB and in dealing with challenging and complex cases. Her work extends to gathering evidence and obtaining witness statements for evidence at court and has attended court representing her housing association in obtaining civil injunctions and possession orders.
Emma has a Level 3 Certificate in Training and Education and is qualified to level 4 with the Chartered Institute of Housing.
Katy developed an interest in community safety and ASB when studying for her degree in Applied Social Studies and Criminology. She has since worked for the police within community partnerships and as a Local Intelligence Officer focussing upon ASB. Following on from this she worked for a local authority where she truly found her passion especially for the tricky complex cases. Katy has also been involved in several large projects including car cruising and unauthorised encampments receiving awards in recognition of her achievements.
Katy’s drive to improve service delivery coupled with her enthusiasm to make a difference, means she is always keen to assist others.
Working at a national level within ASB since 2018 firstly for member organisation and for a national ASB charity since 2020, Katy works with local authorities, police and social housing providers as well as key stakeholders to promote best practice and steer policy direction in relation to the ASB Case Review and champion the victims’ voice.
Jack has worked in the social housing sector for almost a decade, originally starting as a Housing Apprentice for a Local Authority. He quickly applied himself and secured a full-time role as an Estate Officer responsible for a range of housing activities including anti-social behaviour. At the time Jack was working in Somerset covering a patch within the most deprived 10% of England – Jack delivered great outcomes for the community he worked in, sharing the values and vision of the ‘OneTeam approach’ to provide sustainable solutions through coordinated front-line multi-agency practices to safeguard families and individuals and reduce crime. The initiative gained national award-winning recognition and was co-chaired by Jack who also has experience in peer-reviewing multi-agency forums to share best practices. Jack later progressed to become an ASB Case Manager and was influential in the effectiveness of the Serious and Organised Crime Strategy panel in Somerset to tackle organised crime by obtaining numerous closure orders and supporting vulnerable communities.
In 2019, Jack became a Community Safety Coordinator for a Housing Association based in Devon delivering anti-social behaviour training to front-line staff and leading on cases of serious and significant ASB. Jack has since been promoted in this time and is currently the PSL and Tenancy Sustainment Manager for the organisation he works for. During his time he has delivered various Policies and Procedures adopting the principles of co-development with tenants to include ASB and Domestic Abuse. Jack is committed to improving services for victims impacted by ASB and loves sharing his knowledge and passion for ASB with fellow like-minded professionals.
Cathy has recently retired, having worked within the Community Safety and ASB field since 1996, starting her career as an ASB officer for the local authority and for the last 15 years working as the ASB Operational Lead for a Registered Provider where she managed a team of ASB and Mediation Officers covering nuisance and ASB across 25,000 homes. She is an experienced, specialist in Community Safety and ASB; both in the delivery of effective ASB case management and working closely with other key stakeholders including; West Yorkshire Police, Mental Health Services , Adult and Children’s Services and Substance Misuse Services. Cathy was recently awarded the District Commander’s Commendation for partnership working and services to Community Safety within the Bradford District.
Cathy has practical experience in developing strategies, writing policies, writing and delivering training programmes, and case management to effectively deal with antisocial behaviour within communities. She has a strong network within the profession and an up-to-date knowledge of the legislation and best practice in the field.
Cathy advises upon and specialises in the use of the tools and powers contained within the ASB, Crime and Policing Act 2014 alongside Tenancy Related ASB and the options for dealing with ASB via Housing legislation. She has a vast experienced in dealing with challenging ASB cases, drafting legal documents, applying for civil injunctions and possession cases, representing cases in court and putting measures in place to support victims and witnesses of ASB. She was the lead officer for her organisation and joint manager for the Bradford District in managing the Community Trigger process.
Thomas has worked in Social Housing for nearing 10 years, spending the vast majority of this time within a Community Safety setting. Thomas has a BTEC Level 5 Award in Community Safety Crime and Nuisance Management for Managers.
His Community Safety journey started when he was employed as a Neighbourhood Warden for a housing provider in Manchester, from this he progressed through different roles within the Community Safety Team gaining valuable knowledge and experience of the whole “ASB Journey” from first report through to court.
Thomas then moved on to a new challenge of Community Safety Coordinator for a housing association in Burnley, tasked to develop a brand new Community Safety Team, embed the harm centred approach, coach and mentor a new team of Officers and improve customer satisfaction.
This team made huge, progressive steps in a short space of time, drastically improving customer satisfaction figures, developing a robust Policy and Procedure and building strong working relationships with partner agencies ensuring the best possible Community Safety service was delivered to it’s customers. Thomas currently works as Antisocial Behaviour Team Leader for an ALMO in Barnsley.
Thomas’ extensive experience within Housing Associations has allowed him to deal with some extremely complex cases and has consistently delivered positive outcomes and has a passion for improving victims lives.
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