ASB Coaching & Mentoring

Providing customised coaching and mentoring services  to support individuals in your organisation with a clear path to achieving agreed goals through setting achievable objectives and creating practical plans of action. 


ASB Officer & Manager Coaching

Over recent years, work place coaching has been shown to be an effective tool to develop employees both personally and professionally. Providing external coaching allows officers to freely open up about any challenges they face, without fear of judgement or placing their role or reputation in jeopardy. Support can be provided at both officer and manager level.


Being an ASB officer can be tough,  requiring a huge array of skills and knowledge. In addition, changing environments and structures within housing and community safety organisations can lead to uncertainty and concern.

Coaching or mentoring may be useful for you if:

  • You, or one of your officers, has a professional development need, such as a knowledge gap, and your require specialist ASB support and help
  • You, or one of your officers, has a need to develop soft skills such as building relationships
  • You, or one of your officers, has a personal development need, such as low confidence or fear of change

I was fortunate enough to have Janine Green as my mentor. From the start, Janine offered useful, honest guidance and objectivity to help me consider how best to reach my end goal. I would have no hesitation in recommending Janine as a mentor to others.”

Income Manager, Housing Provider


An ASB/Community Safety Manager often has a challenging role that requires a mix of people management expertise, service improvement abilities and technical knowledge. Janine can assist with areas including:

  • Identifying gaps in knowledge, creating and implementing personal development plans
  • Assisting in change management, such as helping with team restructures and how to engage team member
  • Understanding how to get the best from team members with different personality type
  • Answering technical questions and providing ASB help
  • Assisting with ASB case reviews

Janine holds a Level 5 Diploma in Coaching and has a vast amount of practical experience. She is friendly, approachable, clear and straightforward. With experience across social housing, local authority and not for profit settings, at varying levels of seniority from officer to managing director, she has real understanding of exploring what works.

Coaching sessions can take place in a range of ways to suit you, including: face to face, video calling or telephone.

"We have asked Janine to help us with regards to up skilling our housing officers with regards to ASB case management and Tools & powers. She is very professional and engaging and delivered a fantastic training. Thank you"

Eden B.

Head of Housing Services

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